FAQ'S
Our Frequently Asked Questions (FAQ) page is designed to provide quick, clear answers to the most common inquiries about our products and services. Whether you’re curious about installation processes, service options, system features, or support availability, this section helps you find the information you need—fast. It’s a great place to start if you’re considering a security solution or have questions about an existing system. Browse through our FAQs to get informed, save time, and feel confident in your decision to work with us.
What types of services do you offer?
We specialize in the installation and maintenance of security systems, access control systems, camera (CCTV) systems, and fire alarm systems for both residential and commercial properties.
Do you offer free consultations or estimates?
Yes! We provide free on-site consultations and customized quotes based on your specific needs and property layout.
What kind of security systems do you install?
We install both wired and wireless security systems, including burglar alarms, motion detectors, door/window sensors, and smart home integrations.
Can your systems be monitored remotely?
Yes, many of our security systems include remote monitoring options via mobile app or web portal.
Do you offer both wired and wireless camera options?
Absolutely. We provide both wired and wireless surveillance systems, depending on your property size, layout, and preferences.
Can I access my cameras from my phone?
Yes, our camera systems support remote viewing through secure mobile apps, allowing you to monitor your property from anywhere.
What is an access control system?
Access control systems restrict and manage entry to buildings or specific areas using keycards, fobs, PIN codes, biometric readers, or mobile credentials.
Can access control systems be integrated with other security features?
Yes, we can integrate access control with your security cameras, alarms, and building automation for a seamless security solution.
Do your fire alarm systems meet code requirements?
Yes, all of our fire alarm systems are installed to comply with local fire codes and NFPA standards, ensuring proper detection and life safety compliance.
Do you provide system inspections and maintenance?
Yes, we offer routine inspections, testing, and maintenance services to keep your fire alarm system functioning reliably and up to code.
How long does installation typically take?
Installation timelines vary based on the system size and complexity, but most residential systems can be installed within a day, while commercial projects may take longer.
Do you offer ongoing support or maintenance?
Yes, we provide ongoing technical support, system upgrades, and maintenance plans to ensure your systems continue to operate effectively.
What areas do you service?
We proudly serve Southeastern Hampton Roads, Northeastern North Carolina, and surrounding areas. Contact us to see if we serve your location.
How can I get started?
Simply contact us via phone, email, or our online form to schedule a consultation. We’ll assess your needs and recommend the best solution for your property.